Responsible Play

ADS Competitions – Responsible Play Policy

At ADS Competitions, we are committed to promoting responsible participation and encouraging all users to enjoy competitions in a safe, balanced and controlled way.

Our competitions are designed for entertainment purposes only and should never be viewed as a source of income or financial solution.

Although ADS Competitions operates prize competitions and not regulated gambling products, we believe responsible play practices are extremely important. This policy is inspired by responsible participation standards commonly used across the UK competition industry.

  1. Our Commitment

ADS Competitions aims to provide:

    • a safe and fair environment,
    • transparent competitions,
    • responsible marketing,
    • secure systems,
    • support for users who may need help managing their participation.

We encourage all users to:

    • play responsibly,
    • stay within their financial limits,
    • participate for entertainment only.
  1. Play For Fun

Competitions should always be viewed as entertainment and not:

    • a financial investment,
    • a guaranteed way to make money,
    • a solution to financial difficulties.

You should never spend more than you can comfortably afford.

  1. Signs You May Need Support

You may wish to review your participation if you:

    • spend more money than intended,
    • feel pressure to continue entering competitions,
    • try to recover losses through further entries,
    • borrow money to participate,
    • hide your spending from others,
    • feel unable to reduce or stop participation,
    • use competitions to cope with stress or financial worries.

If any of these apply to you, we encourage you to take a break and seek support if needed. Inspired by common responsible play guidance used by UK competition operators.

  1. Account Restrictions & Self-Exclusion

You can manage these tools yourself at any time in My Account > Safe Playing:

  • Spending limit – set a daily, weekly or monthly limit on card and PayPal payments, wallet top ups and gift card purchases. You can also set a £0 limit to block all payments. You can lower your limit at any time; raising or removing it is only possible 24 hours after it was last set.
  • Take a break – suspend your account for 24 hours, 7 days or 30 days. During a break you cannot log in, enter competitions, top up your wallet or buy gift cards, and we stop all marketing to you. If you change your mind, you can contact us to ask for a break to be shortened or lifted.
  • Self-exclusion – exclude yourself for 6 months, 1 year or 5 years. A self-exclusion cannot be reversed or shortened by our staff for any reason.

You can also contact us to request a marketing opt-out or permanent account closure.

ADS Competitions reserves the right to refuse account reactivation requests where appropriate.

  1. Monitoring & Fair Use

To help protect users and maintain fair participation, ADS Competitions may monitor account activity for:

    • unusual spending patterns,
    • suspicious behaviour,
    • signs of fraudulent or irresponsible activity.

Where necessary, we may:

    • contact users,
    • apply account restrictions,
    • suspend accounts,
    • request additional verification.
  1. Underage Participation

ADS Competitions is strictly for individuals aged 18 years or over.

We may request proof of age at any time.

Accounts found to belong to underage users may be suspended and entries voided.

  1. Support Organisations

If you believe you may be experiencing gambling-related difficulties or compulsive behaviour, the following organisations may be able to help:

UK Support Organisations 

    • National Gambling Helpline
      0808 8020 133

Republic of Ireland Support Organisations

 

  1. Marketing Communications

Users can opt out of marketing communications at any time by:

    • clicking the unsubscribe link in emails,
    • updating account preferences,
    • contacting our support team.
  1. Changes To This Policy

ADS Competitions may update this Responsible Play Policy from time to time to reflect:

    • operational changes,
    • legal requirements,
    • responsible play best practices.

Updated versions will be published on this page.

  1. Contact Us

If you have questions regarding this Responsible Play Policy, please contact:

ADS Competitions Limited

support@adscompetitions.com

adscompetitions.com 

 

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